Steam Shine Logo - Springfield, IL

Warranty Information

The satisfaction of our customers is our top priority at Steam Shine!

STEAM SHINE Guarantees:

  1. To provide appropriate services according to 24 CFR 570.469 and abide by appropriate regulations as required for any service.
  2. To return to site by the end of the third day if the customer is dissatisfied or if odor still remains. A second cleaning or application of odor neutralizer may be necessary.
  3. To provide free spot cleaning on any item covered by the 1 yr Stain Protection Warranty.

 

Most carpet warranties require cleaning every 6 to 18 months and most carpet mills recommend the hot water extraction method in order to maintain your warranty. Steam Shine offers a complimentary bottle of Spot Out which will assist you in removing many problem spots immediately after the occurrence.